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Getting started accepting and closing comments
Who is this article for?
Users accepting and closing comments.
Review authors can accept and close reviews.
Authors or Owners in a review can accept and close comments and proposed changes when the review is In Progress or Closed, but not when it is Completed. This guide outlines three methods for accepting and closing individual comments and changes.
Tip: Want to know more? See How to Accept and Close Comments for more information.
Accepting and closing the toolbar
- Use the Accept and Close icons on the Please Review toolbar to quickly handle comments and changes, then move to the next one.
- The Author/Owner should first choose whether to be prompted for a reason via the icons:
- Then, click Accept or Close for each comment/change.
- After accepting/closing, Please Review automatically moves to the next open comment/change.
Accepting and closing using the Actions menu
- The actions menu on each open comment or proposed change lets the Author/Owner accept or close it, with or without a reason.
- This menu appears in the top right corner when you hover over or select the comment/change.
Accepting and closing using the Quick Accept and Close icons
- The Quick Accept and Quick Close icons on each open comment or proposed change allow fast acceptance or closure during review.
- These icons appear at the bottom right when you hover over or select the comment/change:
Give Reason
- If enabled, the Author/Owner can accept or close a comment/change with or without reason using the User Settings icon on the toolbar.
| Options | Description |
|---|---|
| Always | Always prompted to give a reason. |
| Never | Never prompted to give a reason. |
| Close Only | Only prompted to give a reason when closing. |
- The Author/Owner can accept or close a comment/change with a reason.
- A new window opens to select a reason from a drop-down and add notes if needed.
Conflicting changes (Word documents only)
Conflicting changes on a paragraph cause the comment to be red with a warning icon.
- A Merge option appears in the action menu.
- Use Merge to accept multiple changes on a paragraph.
- Clicking Merge opens the merge window:
- The Author/Owner can select or deselect proposed changes using checkboxes and make further edits.
- Clicking the Apply button merges the changes under the Author/Owner.
- The merged change can then be accepted as usual.
Accepted/closed comments and changes
- Once the Author/Owner accepts or closes comments and changes, their status is updated and clearly shown:
- A single info comment appears for accepted, closed, or merged comments/changes on a paragraph.
- The Show Paragraph History option is available in the actions menu for more details.
- You can also Re-Open an accepted or closed comment/change from the actions menu.