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Getting Started Accepting and Closing Comments
Who is this article for?Please Review Users accepting and closing comments.
Review Authors can accept and close reviews.
Participants with the role of Author or Owner in a review can accept and close comments and proposed changes. This can be done when the review is ‘In Progress’ or after it has been ‘Closed’, but not when the review is ‘Completed’. There are three different ways an Author/Owner can accept and close individual comments and proposed changes on a one by one basis as described in this guide.
Tip: Want to know more? See How to Accept and Close Comments for more information.
Accepting and Closing the Toolbar
- The ‘Accept’ and ‘Close’ icons on the Please Review toolbar can be used to quickly accept/close comments and proposed changes and move to the next open comment or change in the review.
- The Author/Owner should first set their preference to prompt for a reason or not using the options available from the icons:
- The Author/Owner can then simply click either the ‘Accept’ or ‘Close’ icon on the toolbar for each comment/change in the review.
- As soon as a comment/change has been accepted/closed, Please Review will automatically jump to the next open comment/change in the review.
Accepting and Closing Using the Actions Menu
- The actions menu displayed on each open comment/proposed change also provides the Author/Owner with the ability to accept/close, either with or without giving a reason.
- The actions menu drop-down list can be seen in the top right corner by hovering over or selecting the comment/change:
Accepting and Closing Using the Quick Accept and Close Icons
- The ‘Quick Accept’ and ‘Quick Close’ icons displayed on each open comment/proposed change can be used to quickly accept/close comments and proposed changes in the review.
- The quick accept and close icons can be seen in the bottom right corner by hovering over or selecting the comment/change:
Give Reason
- If enabled, the default settings for the Author/Owner to accept or close a comment/change ‘with reason’, or ‘without reason’ can be set using the User Settings icon on the toolbar.
| Options | Description |
|---|---|
| Always | Always prompted to give a reason. |
| Never | Never prompted to give a reason. |
| Close Only | Only prompted to give a reason when closing. |
- Where the Author/Owner select an option to accept or close a comment/proposed change with a reason.
- A new window will open which allows the Author/Owner to select a reason from the drop-down list and enter additional notes if required.
Conflicting Changes (Word Documents Only)
If there are conflicting proposed changes on a paragraph, the comment will be shaded red, and a warning icon will display.
- In this instance, a ‘Merge’ option will be available on the action's menu.
- The ‘Merge’ option can also be used to accept multiple changes on a paragraph.
- Selecting ‘Merge’ opens the merge window:
- The Author/Owner can use the checkboxes to select/deselect the inclusion of proposed changes in the merge and can make further edits.
- Clicking the ‘Apply’ button will apply the changes into a new merged proposed change, attributed to the Author/Owner.
- This new merged proposed change can then be accepted in the usual way.
Accepted/Closed Comments and Changes
- Once the Author/Owner has accepted/closed comments and proposed changes, the status of the comment/proposed change is updated and clearly displayed:
- When there are accepted, closed, or merged comments/changes on a paragraph a single information comment is displayed.
- The ‘Show Paragraph History’ option will be available from the actions drop-down menu to see more detail.
- The option to ‘Re-Open’ an accepted/closed comment or change will also be
available from the actions drop-down menu.