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Understanding why a reconciliation report is downloading as a ZIP file
Who is this article for?
Users who are looking to understand why the reconciliation report is downloaded as ZIP file.
No special permissions or access is required.
When downloading reconciliation reports, Please Review may automatically save the file as a ZIP instead of the selected Word or Excel format, depending on the review's size and complexity.
1. Understanding the download format options
When you download the reconciliation report of a review, two format options appear: Word document or Excel file. You can select either format based on your preference. However, Please Review sometimes overrides this selection and downloads the report as a ZIP file instead.
2. Understanding when ZIP format is used
Please Review automatically downloads reconciliation reports as ZIP files when the review contains a large amount of data. This typically occurs when a review has 30 or more documents, though the exact threshold varies.
The decision to use ZIP format depends on several factors:
- Number of documents in the review
- Size and content of each document
- Number of comments added to documents
Note: The report may download as a ZIP file even when fewer than 30 documents are present, depending on document size and comment volume.