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Configuring time zones
Who is this article for?Users enquiring about displaying time zones.
Server access will be required to complete some of the steps.
This article explains that Please Review servers display all times based on the server's time zone. Currently, there isn't a feature to adjust time displays to users' individual time zones if they differ from the server's. However, it's feasible to customise time displays in Please Review to include a time zone statement if preferred.
1. Config file
- Navigate to the Please Review\Runtime\config directory on the server.
- Locate the cultures.xml file and open it using a plain text editor like Notepad.
- Within the cultures.xml file:
- Time display formats for various locations worldwide are listed.
- For example, users in the US can change to a month-date-year format if desired.
- Currently, the US employs a 12-hour clock while the UK uses a 24-hour clock, determined by the user's browser locale/language upon initial login, but this can be modified.
- Each time format can be adjusted to include fixed text like US Eastern Time.
- Keep in mind:
- Dynamic adjustments for daylight savings or standard time aren't possible here.
- To implement changes in the web interface, the application pool must be recycled, logging out all users. For emails to reflect changes, the TaraService must also be restarted.
- Lengthening the date format may affect list displays in Please Review, potentially causing wrapping issues as displays aren't designed for such long times.
- Extensive testing in a test environment is recommended before implementing changes to avoid potential breakage of aspects that haven't been fully tested.
2. Changing the server time zone
If the server time zone is changed, in the operating system of the server, then please note that the PR web application (also referred to as TaraWeb) and the PR service, TaraService, will need to be restarted for this change to take properly. Note that restarting the web application will log any logged in users out so you may wish to schedule this at a suitable time.