Understanding PDF Readers & Compatibility Challenges
Who is this article for?Users wishing to use PDFs from Please Review in other PDF software.
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This article addresses the use of various PDF readers with the PDF files generated by Please Review, highlighting any known compatibility issues. Please note that this list may not cover all scenarios and could be updated in the future.
1. Chrome/Edge Built in PDF Reader
Some redaction types might not display correctly, particularly the hover ones activated in the select comments options. In these instances, the redactions appear, but hovering over them reveals the contents underneath. However, normal redactions in Please Review should be fine, as the contents remain inaccessible through that method.
2. Adobe
The PDFs you generate should be fully compatible with Adobe Reader or Adobe Acrobat. We have not encountered any compatibility issues with Adobe software.
3. FoxIt Pro
Not aware of any compatibility challenges with FoxIt Pro.
4. Others
Not aware of any compatibility challenges with other PDF readers.
5. Troubleshooting
If you come across any unexpected behaviour, please bring it to the attention of our Support team.