Who is this article for?

Please Review Author trying to create a review from a Cara/Documentum integration.

Server access will be required to follow these steps.

When creating a review, you may be presented with the message that "The user _____ cannot READ the document _____" when creating a review.

This article is split into the following sections:

1. Cause

This is caused because with the Cara/Documentum integration, by default, we check the permissions of all the participants added to a review to ensure they can access the document(s) that are on the review. If they don't have permission on the Cara/Documentum side, we don't allow the review creation.

2. Fix

This checking can be disabled by commenting out the line of the config that instigates it. The Runtime\Config\DCTMLogin.xml file needs to be edited in a plain text editor such as Notepad and the following lines needs to be changed from this: 

    <AddParticipant>
      <AddParticipant>DocumentumSystemConnector:Pleasetech.Tara.DocumentumSystemConnector.ExitPoints.CheckNewParticipantPermissions</AddParticipant>
    </AddParticipant>    

to this:

    <AddParticipant>
      <!--<AddParticipant>DocumentumSystemConnector:Pleasetech.Tara.DocumentumSystemConnector.ExitPoints.CheckNewParticipantPermissions</AddParticipant> -->
    </AddParticipant>

This will mean, however, that Please Review will no longer be checking the permissions on the Cara/Documentum side, at the time of adding the users to the review so that is something to consider.

Important: From version 8.4 onwards, Please Review no longer supports Documentum D2 or CARA.